FAQ

Default solution folder, feel free to edit or delete it.

Where can I check the system status of Tyk Cloud?
Tyk Cloud uptime status can be found on our status page: http://status.tyk.io.
Mon, 31 Aug, 2015 at 11:25 AM
I go to my cloud portal home page but it returns a 404 error?
If you are receiving a 404 error when you are attempting to view your portal on Tyk Cloud, it means that you don't have any APIs live in your account. ...
Wed, 23 Dec, 2015 at 10:23 AM
I'd like to use a custom CNAME
Custom CNAME's are available to all paid plans, to request yours to be set up, please get in touch with us via the support portal. For an...
Sat, 31 Oct, 2015 at 1:36 PM
Can I manage developers and key requests with the Tyk Cloud API?
Yes you can - while we are updating the documentation for these endpoints, you can use our portal documentation to view the API options for portal developer...
Mon, 31 Aug, 2015 at 12:59 PM
Do keys synchronise with a Tyk Cloud Hybrid?
Yes, with Tyk Cloud Hybrid nodes, they will synchronize their tokens every 30 seconds or so.  Tyk Hybrids will use Tyk Cloud as a "master" k...
Mon, 31 Aug, 2015 at 12:17 PM
Can I be notified when a key or key request is approved in my portal?
YEs this is possible. Tyk Cloud supports a series of Webhooks or email notifications for when events happen in your portal. In particular: 1. Wh...
Mon, 31 Aug, 2015 at 1:08 PM
Can I create a policy programatically?
Yes you can, the API call is similar to any other call to Tyk Cloud or the Advanced management API (depending on the type of user you are), the request obje...
Mon, 7 Sep, 2015 at 12:35 PM
Can I update a developer key policy on a hashed key?
Yes you can, you can either do this manually in your cloud admin dashboard by selecting the develoeprs name and then updating their key using the "API ...
Mon, 7 Sep, 2015 at 12:41 PM