If you're troubleshooting errors, performance issues or unexpected behaviour's with your cloud deployment, and you need to contact Tyk support, you may want to first fetch the full cloud URL (screen showing the control plane and ingress endpoints) of your deployment(s).
The full cloud URL might be requested by support engineers during their investigation, so if you append it when you open a ticket, it can help expedite the troubleshooting process. You can fetch this information and share the details with us. It should look something like this
https://dashboard.cloud-ara.tyk.io/deployments/dashboard/2e39375f-e711-42d4-9123-
3269c4415190/b9f3327c-5097-4239-9c65-224afa68a122/be60f4db-cab5-486a-8f56-e276031
bd2d7/6ca7b662-ba5f-4b97-8bef-2a0efc8ab7b1
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